Privacy policy

Thank you for visiting our website and for your interest in our company. The protection of your personal data is important to us. Personal data is information about personal or factual circumstances of a specific or identifiable natural person. This includes, for example, the civil name, address, telephone number and date of birth, but also all other data that can be related to an identifiable person.

Since personal data enjoys special legal protection, it is only collected by us to the extent necessary for the provision of our website and the provision of our services. In the following, we describe what personal information we collect during your visit to our website and how we use it.
Our data protection practices comply with the legal regulations, in particular those of the German Federal Data Protection Act (BDSG), the German Telemedia Act (TMG) and the EU's General Data Protection Regulation (DSGVO). We will only collect, process and store your personal data to the extent necessary for the functional provision of this website and our content and services, as well as for processing inquiries and, if applicable, for processing orders / contracts, but in each case only to the extent that a legitimate interest within the meaning of Article 6 (1) sentence 1 lit. f DSGVO or another permissible circumstance exists. Only if you have previously given your consent separately, your data will also be used for further purposes that are precisely defined in the consent, e.g. for sending promotional information by newsletter.

Information about the processing of personal data in the company

Processing of personal data of customers

As a customer, the following personal data of you, the natural contact persons are regularly processed exclusively for business purposes:

- Name

- First name

- Company address

- Invoice address

- delivery address

- Telephone number

- Fax number

- Mobile phone number (optional)

- Email address

- Business bank details (only in case of refund)

All information is necessary for contacting and proper processing of offers and orders. The legal basis is Art. 6 (1) b) of the EU-DS-GVO.

A transfer to third parties does not take place as a rule.

For freight processing, we may have to pass on information on the corresponding contact person (first name, last name, telephone number) of the customer to the contracted carrier and in the case of service cases it may be necessary to provide information on the corresponding contact person (first name, last name, telephone number) at the customer to the spare parts or service provider in order to ensure proper and timely processing.

A transmission to third countries does not take place.

This master data is stored in our IT systems as long as the business relationship exists and a legal legitimation requires it. Customer data, will be deleted after the legal retention period, which results from the respective data use. Should a customer request deletion or blocking, his data will be blocked immediately and deleted after the legal retention period.

Processing of personal data from suppliers

As a supplier, the following personal data, of natural contact persons, are regularly processed by you exclusively for business purposes:

- Name

- First name

- company address

- Invoice address

- Telephone number

- Fax number

- Mobile phone number (optional)

- Email address

- Business bank details

All information is necessary to contact you and for the proper processing of offers and orders. The legal basis is Art. 6 (1) b) of the EU-DS-GVO.

As a rule, the data will not be passed on to third parties.

For freight handling, we may have to pass on information on the corresponding contact person (first name, last name, telephone number) of the supplier to the contracted freight forwarder and in the case of service cases it may be necessary to provide information on the corresponding contact person (first name, last name, telephone number) at the supplier to the customer in order to ensure proper and timely processing.

A transmission to third countries does not take place.

This master data is stored in our IT systems as long as the business relationship exists and a legal legitimation requires this. Supplier data, will be deleted after the legal retention period, which results from the respective data use. Should a supplier request deletion or blocking, his data will be blocked immediately and deleted after the legal retention period.

1. responsible person in the sense of Art. 4 No. 7 DSGVO

The responsible party within the meaning of the DSGVO and other national data protection laws of the member states as well as other data protection regulations is:

MPK Metall- und Plastikverarbeitung GmbH & Co. KG
Friedrich-Ebert-Str. 298-300
58566 Kierspe

Email: info(at)mpk-rooflights.com
Phone: +49 (0) 2359 90880
Fax: +49 (0) 2359 908833

2. name and address of the data protection officer

Mr. Stefan Käsler
Goethestrasse 75

D-58566 Kierspe

Email: mpk(at)complere.de

Tel: +49 (0) 2359 291420

3. provision of the website and creation of log files

Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer. The following data is collected in this process:

Scope of data processing

(1) Information about the type of browser and the version used
(2) The operating system of the retrieving device
(3) The IP address of the retrieving device
(4) Date and time of access
(5) Websites and resources (images, files, other page content) that were accessed on our website.
(6) Websites from which the user's system accessed our website (referrer tracking).

This data is stored in the log files of our system. This data is not stored together with personal data of a specific user, so that individual site visitors are not identified.

Legal basis for the processing of personal data

Art. 6 para.1 lit.f DSGVO (legitimate interest). Our legitimate interest is to ensure the achievement of the purpose described below.

Purpose of data processing

Logging is done to maintain the compatibility of our website for as many visitors as possible and to combat abuse and troubleshooting. For this purpose, it is necessary to log the technical data of the calling computer in order to be able to react as early as possible to display errors, attacks on our IT systems and/or errors in the functionality of our website. In addition, we use the data to optimize the website and to generally ensure the security of our information technology systems.

Duration of storage

The deletion of the aforementioned technical data takes place as soon as they are no longer needed to ensure the compatibility of the website for all visitors, but no later than 3 months after accessing our website.

Possibility of objection and removal

The options for objection and removal are based on the general regulations on the right of objection and deletion under data protection law described below in this data protection declaration.

4 Special functions of the website

Our website offers you various functions, during the use of which personal data is collected, processed and stored by us. Below we explain what happens to this data:

Contact form(s):

Scope of the processing of personal data

The data entered by you in our contact forms.

Legal basis for the processing of personal data

Art. 6 para. 1 lit.a DSGVO (implied consent).

Purpose of data processing

We will use the data recorded via our contact form or via our contact forms only for processing the specific contact request received through the contact form.

Duration of storage

After processing your request, the collected data will be deleted immediately, unless there are legal retention periods.

Possibility of objection and removal

The options for objection and removal are based on the general regulations on the right of objection and deletion under data protection law described below in this data protection declaration.

5 Statistical analysis of visits to this website - web tracker

We collect, process and store the following data when this website or individual files on the website are accessed: IP address, website from which the file was accessed, name of the file, date and time of access, amount of data transferred and report on the success of the access (so-called web log). We use this access data exclusively in non-personalized form for the continuous improvement of our Internet offering and for statistical purposes.
We also use the following web trackers to evaluate visits to this website:

Leadinfo

We use the lead generation service provided by Leadinfo B.V., Rotterdam, The Netherlands, which recognizes visits of companies to our website based on IP-addresses and shows us related publicly available information, such as company names or addresses. In addition, Leadinfo places two first-party cookies for providing transparency on how our visitors use our website and the tool processes domains from provided form inputs (e.g. “leadinfo.com”) to correlate IP addresses with companies and to enhance its services. For additional information, please visit www.leadinfo.com. On this page: www.leadinfo.com/en/opt-out you have an opt-out option. In the event of an opt-out, your data will no longer be used by Leadinfo”.

Google Googleadservices / Google AdWords Conversion / Google Dynamic Remarketing.

On our website, we use a web tracking service provided by Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, USA (hereinafter: Google Googleadservices / Google AdWords Conversion / Google Dynamic Remarketing). As part of web tracking, Google Googleadservices / Google AdWords Conversion / Google Dynamic Remarketing uses cookies that are stored on your computer and enable an analysis of the use of our website and your surfing behavior (so-called tracking). We perform this analysis based on the tracking service of Google Googleadservices / Google AdWords Conversion / Google Dynamic Remarketing in order to constantly optimize our website and make it more available. In the course of using our website, data such as, in particular, your IP address and your user activities are transmitted to servers of the company Google Googleadservices / Google AdWords Conversion / Google Dynamic Remarketing and processed and stored outside the European Union, e.g. in the USA. The legal basis for the data processing is Art. 6 para.1 lit.a DSGVO. Google Googleadservices / Google AdWords Conversion / Google Dynamic Remarketing has self-certified under the EU-US Privacy Shield Agreement (see www.privacyshield.gov/list ). The data is deleted as soon as the purpose of its collection has been fulfilled. For more information on the handling of the transferred data, please refer to the Google Googleadservices / Google AdWords Conversion / Google Dynamic Remarketing privacy policy: www.google.de/intl/de/policies/privacy/ . You can prevent the collection and forwarding of personal data (esp. your IP address) and the processing of this data by deactivating the execution of script code in your browser, installing a script blocker in your browser (you can find this, for example, at www.noscript.net or www.ghostery.com ) or activating the "Do Not Track" setting of your browser.

Google Analytics

Scope of the processing of personal data

On our site, we use the web tracking service of the company Google LLC, 1600 Amphitheatre Park in 94043 Mountain View, USA (hereinafter: Google Analytics). In the context of web tracking, Google Analytics uses cookies that are stored on your computer and enable an analysis of the use of our website and your surfing behavior (so-called tracking). We carry out this analysis based on the tracking service of Google Analytics in order to constantly optimize our website and make it more available. In the course of using our website, data such as, in particular, your IP address and your user activities are transmitted to servers of the company Google LLC and processed and stored outside the European Union, e.g. in the USA.
The EU Commission has determined that an adequate level of data protection may exist in the USA if the data processing company has submitted to the US-EU Privacy Shield Agreement and the export of data to the USA has been permissibly structured in this way. By activating IP anonymization within the Google Analytics tracking code of this website, your IP address will be anonymized by Google Analytics before transmission. This website uses a Google Analytics tracking code that has been extended by the operator gat._anonymizeIp(); to enable only anonymized collection of IP addresses (so-called IP masking).

Legal basis for the processing of personal data

Art. 6 para.1 lit.a DSGVO (consent), either in the context of registration with Google (opening a Google account and accepting the privacy notices implemented there) or, if you have not registered with Google, by explicit consent when opening our site.

Purpose of data processing

On our behalf, Google will use this information for the purpose of evaluating your visit to this website, compiling reports on website activity and providing us with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google LLC.

Duration of storage

Google will store the data relevant to the provision of web tracking for as long as it is necessary to fulfill the booked web service. The data collection and storage is anonymized. If there is a reference to a person, the data will be deleted immediately, provided that it is not subject to any legal obligations to retain data. In any case, the data will be deleted after expiration of the retention period.

Possibility of objection and removal

You can prevent the collection and forwarding of personal data to Google (esp. your IP address) and the processing of this data by Google by deactivating the execution of script code in your browser, installing a script blocker in your browser (you can find this, for example, at www.noscript.net or www.ghostery.com ) or activating the "Do Not Track" setting of your browser. You can also prevent the collection of data generated by the Google cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link (http://tools.google.com/dlpage/gaoptout?hl=de ). Google's security and privacy policy can be found at policies.google.com/privacy.

6. integration of external web services and processing of data outside the EU.

On our website, we use active Java script content from external providers, so-called web services. When you visit our website, these external providers may receive personal information about your visit to our website. This may involve the processing of data outside the EU. You can prevent this by installing a JavaScript blocker such as the browser plug-in 'NoScript' (www.noscript.net ) or disabling JavaScript in your browser. This may result in functional restrictions on websites that you visit.
We use the following external web services:

Doubleclick

A web service of the company Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View (hereinafter: Doubleclick) is reloaded on our website. We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to Doubleclick. The legal basis for the data processing is Art. 6 para.1 lit. f DSGVO. The legitimate interest consists in a faultless function of the website. Doubleclick has self-certified under the EU-US Privacy Shield Agreement (see www.privacyshield.gov/list ). The data is deleted as soon as the purpose of its collection has been fulfilled. For more information on the handling of transferred data, please refer to Doubleclick's privacy policy: www.google.com/intl/de/policies/privacy/ . You can prevent the collection as well as the processing of your data by Doubleclick by deactivating the execution of script code in your browser or by installing a script blocker in your browser (this can be found, for example, at www.noscript.net or www.ghostery.com ).

Google

On our website, a web service of the company Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View (hereinafter: Google) is reloaded. We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to Google. The legal basis for the data processing is Art. 6 para.1 lit. f DSGVO. The legitimate interest consists in an error-free function of the website. Google has self-certified under the EU-US Privacy Shield Agreement (see www.privacyshield.gov/list ). The data is deleted as soon as the purpose of its collection has been fulfilled. Further information on the handling of the transferred data can be found in Google's privacy policy: www.google.com/intl/de/policies/privacy/ . You can prevent the collection as well as the processing of your data by Google by deactivating the execution of script code in your browser or by installing a script blocker in your browser (this can be found, for example, at www.noscript.net or www.ghostery.com ).

Google Video

On our website, a web service of the company Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View (hereinafter: Google Video) is reloaded. We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to Google Video. The legal basis for the data processing is Art. 6 para.1 lit. f DSGVO. The legitimate interest consists in an error-free function of the website. Google Video has self-certified under the EU-US Privacy Shield Agreement (see www.privacyshield.gov/list ). The data is deleted as soon as the purpose of its collection has been fulfilled. For more information on the handling of the transferred data, please refer to Google Video's privacy policy: www.google.com/intl/de/policies/privacy/ . You can prevent the collection as well as the processing of your data by Google Video by deactivating the execution of script code in your browser or installing a script blocker in your browser (this can be found, for example, at www.noscript.net or www.ghostery.com ).

Google-Apis

On our website, a web service of the company Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View (hereinafter: Google-Apis) is reloaded. We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to Google-Apis. The legal basis for the data processing is Art. 6 para.1 lit. f DSGVO. The legitimate interest consists in an error-free function of the website. Google-Apis has self-certified under the EU-US Privacy Shield Agreement (see www.privacyshield.gov/list ). The data is deleted as soon as the purpose of its collection has been fulfilled. For more information on the handling of transferred data, please refer to the Google-Apis privacy policy: www.google.com/intl/de/policies/privacy/ . You can prevent the collection as well as the processing of your data by Google-Apis by deactivating the execution of script code in your browser or by installing a script blocker in your browser (this can be found, for example, at www.noscript.net or www.ghostery.com ).

gstatic

On our website, a web service of the company Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View (hereinafter: gstatic) is reloaded. We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to gstatic. The legal basis for the data processing is Art. 6 para.1 lit. f DSGVO. The legitimate interest is to ensure error-free functioning of the website. gstatic has self-certified under the EU-US Privacy Shield Agreement (see www.privacyshield.gov/list ). The data is deleted as soon as the purpose of its collection has been fulfilled. For more information on the handling of transferred data, please see gstatic's privacy policy: www.google.com/intl/de/policies/privacy/ . You can prevent the collection as well as the processing of your data by gstatic by deactivating the execution of script code in your browser or by installing a script blocker in your browser (this can be found, for example, at www.noscript.net or www.ghostery.com ).

illusion-factory.com

On our website, a web service of the company IllusionFactory - Inh.: Martin Schneider, Max-Planck-Straße 15, 53819 Neunkirchen-Seelscheid (hereinafter: illusion-factory.de) is reloaded. We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to illusion-factory.de. The legal basis for data processing is Art. 6 para.1 lit. f DSGVO. The legitimate interest consists in an error-free function of the website. The data is deleted as soon as the purpose of its collection has been fulfilled. For more information on the handling of the transmitted data, please refer to the privacy policy of illusion-factory.de: www.illusion-factory.de/datenschutz.html . You can prevent the collection as well as the processing of your data by illusion-factory.de by deactivating the execution of script code in your browser or by installing a script blocker in your browser (you can find this, for example, at www.noscript.net or www.ghostery.com ).

Youtube

On our website, a web service of the company Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View (hereinafter: Youtube) is reloaded. We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to Youtube. The legal basis for data processing is Art. 6 para.1 lit. f DSGVO. The legitimate interest consists in an error-free function of the website. Youtube has self-certified under the EU-US Privacy Shield Agreement (see www.privacyshield.gov/list ). The data is deleted as soon as the purpose of its collection has been fulfilled. For more information on the handling of the transferred data, please refer to Youtube's privacy policy: www.google.de/intl/de/policies/privacy/ . You can prevent the collection as well as the processing of your data by Youtube by deactivating the execution of script code in your browser or installing a script blocker in your browser (this can be found, for example, at www.noscript.net or www.ghostery.com ).

ytimg

On our website, a web service of the company Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View (hereinafter: ytimg) is reloaded. We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to ytimg. The legal basis for the data processing is Art. 6 para.1 lit. f DSGVO. The legitimate interest is to ensure error-free functioning of the website. ytimg has self-certified under the EU-US Privacy Shield Agreement (see www.privacyshield.gov/list ). The data is deleted as soon as the purpose of its collection has been fulfilled. For more information on the handling of transferred data, please refer to ytimg's privacy policy: www.google.de/intl/de/policies/privacy/ . You can prevent the collection as well as the processing of your data by ytimg by deactivating the execution of script code in your browser or by installing a script blocker in your browser (this can be found, for example, at www.noscript.net or www.ghostery.com ).

website-check.com

A web service of the company Website-Check GmbH, Beethovenstraße 24 in 66111 Saarbrücken, DE (hereinafter: website-check.de) is reloaded on our site. We use this data to ensure the full functionality of our website. In this context, your browser may transmit personal data to website-check.de. The legal basis for data processing is Art. 6 para.1 lit. f DSGVO (legitimate interest). The legitimate interest is the error-free functioning of the website. The data is deleted as soon as the purpose of its collection has been fulfilled. For more information on the handling of the transmitted data, please refer to the privacy policy of website-check.de: www.website-check.de/datenschutzerklaerung/ . You can prevent the collection as well as the processing of your data by website-check.de by deactivating the execution of script code in your browser or by installing a script blocker in your browser (this can be found, for example, at www.noscript.net or www.ghostery.com ).

7. information about the use of cookies

Scope of the processing of personal data

On various pages, we use cookies to enable the use of certain functions of our website. The so-called 'cookies' are small text files that your browser can store on your computer. These text files contain a characteristic string of characters that enable the browser to be uniquely identified when our website is called up again The process of placing a cookie file is also called 'setting a cookie'.

Legal basis for the processing of personal data

Art. 6 para.1 lit. f DSGVO. (legitimate interest). Our legitimate interest is to maintain the full functionality of our website, to increase usability and to enable a more individualized customer approach. We are only able to identify individual site visitors with the help of cookie technology if the site visitor has previously provided us with corresponding personal data on the basis of separate consent.

Purpose of data processing

Cookies are set by our website in order to maintain the full functionality of our website and to improve usability. In addition, cookie technology enables us to recognize individual visitors by means of pseudonyms, e.g. an individual, arbitrary ID, so that it is possible for us to offer more individualized services.

Duration of storage

Our cookies are stored until they are deleted in your browser or, if they are session cookies, until the session has expired.

Possibility of objection and removal

You can set your browser yourself according to your wishes so that you generally prevent the setting of cookies, are only informed about it, decide on a case-by-case basis whether to accept cookies: or generally accept the acceptance of cookies. Cookies can be used for various purposes, e.g. to recognize that your PC has already had a connection to our website (persistent cookies) or to save recently viewed offers (session cookies). We use cookies to provide you with increased user comfort. In order to use our comfort functions, we recommend that you allow the acceptance of cookies for our web offer. The options for objection and removal are otherwise governed by the general regulations on the right of objection and deletion under data protection law described below in this data protection declaration.

8. data security and data protection, communication by e-mail

Your personal data will be protected by technical and organizational measures during collection, storage and processing so that they are not accessible to third parties. In the case of unencrypted communication by e-mail, complete data security on the transmission path to our IT systems cannot be guaranteed by us, so that we recommend encrypted communication or the postal service for information requiring a high level of confidentiality.

9. revocation of consent - data information and change requests - deletion & blocking of data

According to the Federal Data Protection Act, you have a right to free information about your stored data and, if necessary, a right to correct, block or delete this data. Your data will then be deleted if this does not conflict with legal regulations. You can revoke a permission granted to us to use your personal data at any time. You can send requests for information, deletion and correction of your data and also suggestions at any time to the following address:

MPK Metall- und Plastikverarbeitung GmbH & Co. KG
Friedrich-Ebert-Str. 298-300
58566 Kierspe

Email: info(at)mpk-rooflights.com
Phone: +49 (0) 2359 90880
Fax: +49 (0) 2359 908833

10. right to data portability

You have the right to demand that we provide you with the data concerning your person that you have transmitted to us in a structured, common and machine-readable format. You may also request that we transfer this data to a third party immediately upon your first instruction, provided that the processing is based on consent pursuant to Art. 6 (1) (a) DSGVO or Art. 9 (2) (a) DSGVO or on a contract pursuant to Art. 6 (1) (b) DSGVO and the processing is carried out by us within the framework of automated data processing.
When exercising this right of data portability, you also have the right to obtain that the personal data concerning you be transferred directly from one controller to another controller, insofar as this is technically feasible. Freedoms and rights of other persons must not be affected by this.
The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

11. right of complaint to the supervisory authority pursuant to Art. 77 (1) DSGVO.

If you suspect that your data is being processed illegally on our site, you can of course bring about a judicial clarification of the issue at any time. Independently of this, you have the option of contacting a supervisory authority. The right of complaint is available to you in the EU member state of your place of residence, your place of work and/or the place of the alleged infringement, i.e. you can choose the supervisory authority to which you turn in the places mentioned above. The supervisory authority to which the complaint has been submitted will then inform you of the status and outcome of your submission, including the possibility of a judicial remedy under Article 78 GDPR.